In 1976, I joined my first and primary professional industry association, The National Speakers Association (NSA). As a speaker, trainer, and consultant whose...
During the 1960s and 70s, there was a radio program called Our Changing World, featuring Earl Nightingale, “The Dean of Personal Motivation.” He was on...
For decades, transmission repair was a hands-on mechanical trade. But as modern transmissions evolve—incorporating hybrid and electric drivetrains...
With 2022 just one calendar page turn away, we should consider the possibilities for the new year. Think of this article as a collage of random thoughts and...
Running a successful transmission shop requires far more than tools, technical skill, and a steady stream of customers. At its core, a thriving shop depends on...
Most transmission shop owners got their start in the technical end of the business, and somewhere along the line, they decided to transition into shop...
One time, back in the 1990s, a speakers’ agent sent me a speaking contract with some of the most oppressive terms I’d ever seen. It effectively implied...
For clients approaching 65 years of age, navigating Medicare plans could be daunting. However, as an advisor navigating Medicare plans for my clients is...
Entrepreneurs with modest beginnings provide some of the most interesting success stories. Launching into a new profession from scratch may be thrilling, but...
“Treat your customer like you’d want to be treated.” That one sentence has guided Steve Burnett through more than four decades in the transmission...
Today’s top and most lucrative companies are often owned or run by leaders under age 35. Millennials start enterprises at younger ages than previous...
“Hey Dad, when I grow up, I want to be ordinary.” My dad was a WWII Marine Veteran, and I would have never said that to him. If I did, we would have had...
Just saying the words Mission Accomplished inspires a positive feeling and a sense of success. In recent months, I’ve often found myself having conversations...
Welcome to this new column, “Hi-Rev.” The name comes from a book Jim Cathcart and I co-authored, “Hi-Rev For Small Business.” Jim has written over 100...
About 2 years ago, I was browsing the internet about women in the auto industry, researching information pertaining to my new role as AWIA’s new...
Marcus was eight years old the first time he sensed that something was wrong with money. His parents were arguing in the kitchen – voices raised, bills...
Where are all the good employees? As I’ve seen on forums and in articles throughout my 50 years in the automotive industry, one complaint is constant, “I...
“You can’t buy the kind of experience that comes from years behind the wheel or under the hood.” – Ford v Ferrari (2019)
In a town like...
