Two years ago (June 2023), I wrote an article that focused on shop throughput. It centered on the results of a survey ATRA conducted, focusing on key metrics...
Hi-Rev
Part one of this series focused on creating a business culture. That is, “Why are you in business, and what do you provide for your customers? ” It’s an...
In the previous issue, we covered how to develop a business culture. There are a lot of phrases to define this, like a mission statement or purpose statement...
Project planning and execution, the topic of my program at ATRA’s Powertrain Expo, is one of my favorite subjects. And while the process is relatively simple...
Every business runs by its numbers. The most common number shop owners track is, of course, profit. I once heard at a management program, “The most important...
I’ve visited hundreds of shops during my career, and not much has changed over the decades. Years ago, you could find shops filled with work while another...
Welcome to this new column, “Hi-Rev.” The name comes from a book Jim Cathcart and I co-authored, “Hi-Rev For Small Business.” Jim has written over 100...
