This article is the last of a three-part series. We began by rethinking telephone procedures to match your shop’s unique needs. I explained how to convert...
Up Your Business
This article is the second of a three-part series. We began by rethinking telephone procedures to match your shop’s unique needs. I explained how you can...
Who would argue over whether we’re living in peculiar times? We’re told to wear masks before entering the bank. Computers ask us to prove we’re not...
There’s a continuous battle going on within each of us. It’s a battle between our emotions and logic. Sometimes it’s a hot battle, and other times...
There’s never a wrong time to think about success planning for your business and your personal life. However, January seems to be when most of us do it. As...
An angry customer posts a negative online review about your shop. Their story is blown out of proportion and falsely asserts that your shop ripped them off...
My newest seminar is Only One Thing Matters in the Marketing War – Winning. It’s a war for TOMA – Top Of Mind Awareness. Think of TOMA as instant...
At last month’s ATRA Powertrain Expo, I presented my newest seminar, Only One Thing Matters in the Marketing War. Remember the movie City Slickers? The trail...
“Hey Dad, when I grow up, I want to be ordinary.” My dad was a WWII Marine Veteran, and I would have never said that to him. If I did, we would have had...
Up Your Business is an exclusive GEARS Magazine feature in which I share stories, insights, and reflections about business and life challenges.
As we approach...
Up Your Business is an exclusive GEARS Magazine feature in which I share stories, insights, and reflections about business and life challenges.
At this...
Up Your Business is an exclusive GEARS Magazine feature in which I share stories, insights, and reflections about business and life challenges.
Many things in...
Up Your Business is an exclusive GEARS Magazine feature in which I share stories, insights, and reflections about business and life challenges.
Despite its...
Up Your Business is an exclusive GEARS Magazine feature in which I share stories, insights, and reflections about business and life challenges.
Torque...
Up Your Business is an exclusive GEARS Magazine feature where I share stories, insights, and reflections about business and life.
Is it just me, or are you...
Up Your Business is an exclusive GEARS Magazine feature where I share stories, insights, and reflections about business and life. This article is a fitting way...
Up Your Business is an exclusive GEARS Magazine feature where I share stories, insights, and reflections about business and life.
Writers and speakers often...
Up Your Business is an exclusive GEARS Magazine feature where I share stories, insights, and reflections about business and life.
I remember this story like it...
Up Your Business is an exclusive GEARS Magazine feature where I share stories, insights, and reflections about business and life.
We’re all familiar with the...
Up Your Business is an exclusive GEARS Magazine feature where I share stories, insights, and reflections about business and life.
The theme of this issue of...