During my recent visit to the Daytona International Speedway (DIS), I had the opportunity to interview Andrew Gurtis, SE Regional VP of Track Operations for...
The COVID-19 pandemic has undoubtedly caused detrimental effects on the economy, supply chains, and small businesses. I often ask business owners how the...
AI has disrupted virtually every aspect of our world. It is not only creating new investment opportunities and disrupting traditional strategies, but it is...
There are shops you find because of billboards, a radio ad, or an internet search. Then there are shops you find because someone you trust leans across a...
Henry Ford once said, “Whether you think that you can or think you can’t, you’re right.” When it comes to business success, this statement has never...
One of the struggles in life is the search for one’s purpose. For some people, it comes easy. They have a clear passion and ambition for something and go...
Simple. Easy to understand.
So why do we find it so hard to tell a customer NO?
I’ve been on the front line of customer interaction for over 30 years. I was...
This statement perfectly captures the spirit of David Lee, the passionate owner of Express Auto Transmission in Baxter Springs, Kansas. Known for its...
In a community where local businesses form the foundation of everyday life, Croce’s Transmission Specialists in Norwalk, Connecticut, has become much more...
