An agreement is a contract for mutual benefit – I get something, you get something. It also states any limits to the mutually agreed terms and...
Success Strategies
“Dr. Phil” McGraw is famous for asking his TV show guests what they’re doing about a particular problem in their life. Then when he hears their reply, he...
If I don’t struggle, I won’t improve.
As I sat at the big round dining table with my Chinese hosts in Shanghai a few years ago, I struggled with my...
Is it time to move to a new location? A new state? Who should I vote for – the person or the positions? Should I hire or replace some people soon? Am I...
“I think I’ll have myself a beer!” For many of us, this is a great way to end a day or start a barbecue or celebrate a workout, but, hang on a second...
We recently became “reverse Okies.” In the depression era, Okies were the people who fled the “Dust Bowl” of Oklahoma’s drought and headed to...
One day, when my grandfather, Clarence Earl Cathcart, Sr. was courting my grandmother, he rode by her house, standing on two horses, riding them in tandem down...
As our country begins the process of re-opening, holding a Grand Re- Opening for your business is worth considering. Think like a start-up business. Maybe...
In our current business climate, clear and timely communication could be a matter of life and death. Meetings, whether in a group setting or by web...
She came back again and said, “There’s still a problem that happens around 60 miles per hour.” You’ve already checked the transmission three times. All...
On a recent lecture tour in Malaysia, I met a “busker”, a street performer who was working in hopes of tips. This man was disabled and had an artificial...
I predict that journalists everywhere will soon be writing articles about “2020 Vision.” It’s just so convenient to think about the year as a metaphor...
“Why doesn’t that guy just do what needs to be done? He always waits for me to say something!”
Yep, that’s the case, exactly. Some people need a...
The person who only knows how, may have a job, but the person who understands why, will do it better. “Why?” is a question that can only be adequately...
Rule #1: The Customer Is Always Right.
Rule #2: When the Customer Is Wrong, Read Rule #1.
OK, that’s clever, and it’s a good philosophy for running a...
W hen people don’t know what’s going on, they often assume the worst. For 16 years, I drove a delightful little 2003 Thunderbird, but at 142,000 miles, and...
Brad pulled into the service bay and said, “The noise is back!” Our faces dropped as we all knew that this third service was going to be mostly a waste of...
What scares you?
For most people it’s uncertainty that scares them the most.
In a doctor’s office when they say, “Brace yourself, this procedure might...
What is the current setting of your ambition?
Are you eager to grow your business? How much? Is there a point where it would grow too much to suit your tastes...
What causes people to stay with an employer? This has been studied for decades and it’s been proven again and again that their paycheck is important, but...
