On April 15 and 16, 2016, I’ll be out of the office: I’ll be in Seattle, Washington, attending the Torque Converter Rebuilders Association (TCRA) seminar...
Up Your Business is an exclusive GEARS Magazine feature in which I share stories, insights, and reflections about real business and life challenges.
Lately...
Most transmission shops don’t have the facilities to cut open a converter to see what’s going on in there. There’s the odd occasion when you send a...
Up Your Business is an exclusive GEARS Magazine feature in which I share stories, insights, and reflections about real business and life challenges.
There’s...
I was doing some research at a local shop one day while they were working on a late model Toyota Camry equipped with a 2.5L, 4-cylinder engine and a U760E...
During the recent Powertrain Expo, we discussed the idea of reaching out to the next generation of technicians and finding a way to bring them into the...
Up Your Business is an exclusive GEARS Magazine feature in which I share stories, insights, and reflections about real business and life challenges.
2016… a...
“My friend Peter once told me that his motorcycle dealership had attained its leadership position because of his “Rocks.” He went on to explain that...
In this issue of Keep Those Trannys Rolling, we’re going to look at one of the most common problems plaguing Allison’s LCT transmission group: inhibited...
This issue marks the 100th article I’ve written under the column heading “From the CEO.”
100 From the CEOs… Wow! That’s a lot of articles. Who’d...
Remember the Dodge truck we talked about in the January 2015 issue? The 2003 Dodge Ram 3500 5.9 diesel? This is what happened to the front clutch (figure...
The TH400 and 4L80E have been around for a long time, and these units are generally trouble free. But there are a few modifications you can perform to improve...
When Transtar opened the doors of its first small warehouse in a suburb of Cleveland more than 40 years ago, there were a handful of employees, some parts on...
There are different kinds of buyers for transmission shops: consumers, moms, dads. But, as I learned while speaking at ATRA’s Expo last October, some of you...
“You’ve heard it before: the importance of after-sale marketing… that extra time you spend with the customer after the sale. It’s when you get to...
There are many things that can cause torque converter clutch (TCC) cycling on Dodge diesels, from poor grounds to a failed fuel pump or a plugged fuel...
In this issue, we’re going to look at a 2007 GMC K2500 equipped with a 6L90E that had no line rise after being rebuilt. But first we’re going to take a...
If you perform a test drive without a scan tool, you’re wasting your time. If you give a customer a quote on a job without checking for bulletins and...
In the January issue of GEARS Magazine, we discussed a change in our industry that is likely to have a dramatic effect on your business. We characterized it as...
We stood by for years without having to worry about computers in cars. We dismissed them as electronic gizmos that were all about engine control and had almost...
