From the CEO |  April - 2026

A Message from Lance Wiggins

As the CEO of ATRA, I’ve seen firsthand the challenges our members face every day. We all know that running a successful transmission shop requires two things: elite technical precision in the bays and world-class communication at the front counter. For too long, those two worlds have been siloed.

That is why our partnership with FUEL !nc is so critical. You can access the FUEL !nc app from the members.atra.com website—it is the world’s first “Performance-as-a-Service” system. It’s designed to shift your shop away from passive learning and transform your team into a high-performance, “pro-athlete” style unit.

Here is how we are bringing the “Oxford Dictionary” of transmission repair and the world’s best “Performance Coach” together under one roof.

The Ultimate Technical Edge: ATRA Integration

We have integrated the full power of the ATRA library directly into the FUEL ecosystem. For our members, this provides the definitive technical advantage:

  • 500+ Hours of Technical Video: Instant access to our exhaustive library, covering everything from fundamental theory to advanced diagnostic procedures.
  • Deep-Dive Rebuilding Guides: Step-by-step visual instructions on specific units to help your builders eliminate “comebacks” and increase bench speed.
  • Diagnostic Mastery: Specialized content focused on identifying complex electronic and hydraulic issues, ensuring your techs find the root cause the first time.
  • Fundamentals for New Hires: The perfect onboarding tool to teach junior techs exactly how automatic transmissions operate before they ever touch a customer’s vehicle.

Real-Time Performance Analytics

The dashboard moves you away from “gut feelings” by providing hard data on how your team is actually progressing:

  • Engagement Tracking: See exactly who is leaning into the training and who is falling behind.
  • Measurable Growth: Track “Income Growth Performance” and hourly rates across your entire team.
  • Continuous Improvement: Monitor performance trends in real-time, allowing for immediate coaching rather than waiting for quarterly reviews.

24/7 AI-Powered Coaching

One of the most exciting features is the access to the AI Instructors:

  • On-Demand Roleplay: Your team can practice difficult sales conversations or customer service scenarios with AI versions of world-class instructors like Todd Duncan, Jim Cathcart or Brian Tracy.
  • A Safe Place to Fail: It allows your employees to make mistakes and build confidence in private before they ever step onto the shop floor or pick up the phone.

Goal-Driven Curriculum

As a shop owner, this dashboard is the “remote control” for your team’s development:

  • Applied Learning Tracks: Create structured journeys for service writers, builders, or outside sales.
  • Joyful Accountability: Using a “dialogue, not a monologue” model with “Teach it Back” methods, we are seeing up to 90% learning retention.

Exclusive Access for ATRA Members

This collaboration is about streamlining your entire business. Because ATRA and FUEL are partners, all ATRA members enjoy full access to both sides of the coin:

  1. The Technical Platform: The ATRA library for the “back of the shop”— ensuring the highest quality of repair and proficiency.
  2. The Management Platform: The FUEL dashboard for the “front of the shop”—training your team to sell more effectively and communicate true value.

The Bottom Line

If you run a transmission shop, members.atra.com is your “Flight Control Center.” You no longer have to choose between having great technicians or great salespeople. With this partnership, you have a single dashboard that builds elite performance at the bay and at the counter. Let’s get to work.