OktoRocket, a leading provider of software for independent auto repair shops, announced the release of its 2025 State of the Industry Report, an annual benchmark study built on real performance data from more than 1,000 shops across the United States.
The report gives shop owners a clear picture of where they stand against their peers, from the moment a customer calls to the metrics that ultimately determine profit. It examines how top-performing shops convert calls into appointments, how staffing levels shape both revenue and efficiency, and how performance varies across American/Import, European, and Diesel segments.
By tracking how the industry has shifted from 2024 to 2025, the report also helps owners spot emerging trends before they become industry standards. Rather than offering generic advice, it grounds every insight in real shop data, giving owners a benchmark they can use to identify their highest-leverage opportunities for growth.
The full report is available for download at oktorocket.com/industry-report, and highlights will be presented at upcoming industry conferences throughout the year.
